VITAORA s.r.o., Pražská 807, 337 01 Rokycany, ID No. 28029755 (hereinafter referred to as the “Operator”) is committed to protecting and respecting your privacy.

This Privacy Policy outlines the basic principles according to which we process personal data collected from you or provided to us. Please read the following information carefully to understand how we handle your personal data, our practices, and your rights.

Data We Collect

By filling in your personal data in the contact form on our website https://i9living.eu/ , the Operator becomes the data controller of your information. Based on your consent, we process: Email, First Name, Last Name, and Phone Number until the consent is revoked. These data are processed for the purpose of communication related to the topic specified in the form.

IP Addresses

For system administration and traffic analysis purposes, we may collect your computer’s IP address, operating system, or browser type. These statistical data regarding browsing behavior do not identify any individual.

Where We Store Your Data

We have implemented appropriate technical and organizational measures to adequately protect your data. No unauthorized person has access to your personal data, and we do not transfer it without your consent unless required by law or to protect our legitimate interests.

Purpose of Data Use

• Based on your consent (which you can revoke at any time): To send you news and promotional offers (newsletter).
• Based on our legitimate interest: To ensure optimal website functionality and the operation of our booking system.

Security of Your Personal Data

The Operator emphasizes the security of the personal data you provide. We have implemented appropriate measures to ensure the security of your data according to its sensitivity. No unauthorized person has access to your data, and it is not transferred without your consent, except as required by law or for the protection of our legal interests.

Your Rights

Right to Information

You have the right to request information about the scope and purpose of your personal data processing. We will provide this information free of charge within 30 days or 90 days in exceptional cases with prior notice.

Right to Data Portability

You have the right to obtain your personal data in a structured, commonly used, and machine-readable format, and request the transfer to another controller.

Updating and Correcting Data

Please inform us of any changes to your personal data. You have the right to request the correction of inaccurate personal data we hold about you.

Objections

If you believe we are processing your personal data unlawfully, you have the right to object. Processing will be limited until the objection is reviewed. You can also file a complaint with the Czech Data Protection Authority:

Office for Personal Data Protection
Pplk. Sochora 27, 170 00 Prague 7, Czech Republic

Right to Restrict Processing

You have the right to restrict processing if you believe the data is inaccurate, processed unlawfully, or no longer necessary.

Right to Erasure

If you gave consent for processing (e.g., newsletter subscription), you may withdraw your consent anytime and request deletion of such data.

Contact Information

For any inquiries, please contact:

VITAORA s.r.o.
Dělostřelců 1227
337 01 Rokycany
Email: info@vitaora.cz

Website – Log Files

When you browse our website, we process log files, including:

• Your IP address
• Visited pages
• HTTP response code
• Browser identification

We retain these files for up to one year solely for legal protection purposes.

Cookies

Our website uses cookies. A cookie is a small text file stored on your computer (if you agree). Cookies allow us to distinguish you from other users, improve your browsing experience, and enhance the website.

Cookie Categories:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us analyze website usage anonymously.
• Targeting Cookies: Record your visits, pages viewed, and links clicked.

Third-party services may also use cookies for analytics or targeting purposes, over which we have no control.

Analytics and Statistics

We monitor and analyze website traffic using analytical services. These do not process personal data. Collected data include traffic statistics, browser, operating system information, and geographic data for marketing and website improvement purposes.

Newsletter Subscription

If you consent to receiving promotional offers by email, we will process your email address solely for this purpose. You may withdraw your consent at any time via the unsubscribe link or by contacting us.